With USPS tracking information, USCIS customers can easily stay up-to-date on the delivery status of their documents and USCIS can confirm that these essential documents were delivered to the proper address.

SMI provides USCIS customers many benefits, including: Customers who receive notices of approval can contact USCIS’s Customer Service Center at 800-375-5283 to request tracking information for their documents.

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USCIS customer service representatives will provide customers with their USPS tracking number and current USPS delivery status.

Customers should wait at least two weeks after getting their approval notice before calling for information regarding their cases.

Choosing the right extra service option can save on postal expenses as some options are offered at no additional cost beyond postage. Knowing what is to be accomplished and the options available can lead to significant cost savings.

Here is the “411” on two Extra Services options from the U/S. SIGNATURE CONFIRMATION Signature Confirmation services provides the mailer with information about the date and time an article was delivered and, if delivery was attempted but not successful, the date and time of the delivery attempt.

OVERVIEW In order to minimize postage fees associated with Extra Services, mailers must first determine what they need to accomplish.

In choosing between Signature Confirmation and USPS Tracking, it really boils down to whether or not a signature is required.

Some statutes and regulations governing the mailing of documents with legal significance may require the use of Certified Mail or Registered Mail rather than Signature Confirmation.

Eligibility Signature Confirmation is available for First-Class Mail parcels and First-Class Package Service parcels (electronic option only); all Priority Mail pieces; Standard Post, Package Services, and Parcel Select parcels under 401.1.0.

SMI was one of several enhancements resulting from USCIS’s 2007 final fee schedule.